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New Job Vacancy 

Patient Services Advisor

(37.5 hours per week - full or part time hours considered)

We are looking to recruit a Patient Services Advisor to join our friendly, forward thinking practice at our surgeries in Chulmleigh and Winkleigh, own transport essential.

We are looking for enthusiastic, conscientious team players who have a positive and friendly outlook.

Candidates must be able to deal with the public in a professional and approachable manner, have the ability to prioritise a busy workload and work efficiently in a busy environment. Knowledge of SystmOne would be an advantage.

Benefits include NHS pension scheme, and 27 days annual leave.

Disclosure and Barring Service Check

Posts are subject to Disclosure & Barring Service check (DBS)

Download the application pack and submit to: Lucy Harris, Practice Manager, Wallingbrook Health Group, Back Lane, Chulmleigh, Devon, EX18 7DL

Patient Services Advisor Job Description

Patient Services Advisor Person Specification

Patient Services Advisor Application Form

Closing Date: Monday 4th December 2017 12pm

Interviews: Friday 8th December 2017

National  Alcohol Awareness Week - November 13th - 19th 2017

"Do you know your limits? Contact Drink Wise Age Well on the number provided below to find out more or take our Drinks Checker Quiz at www.drinkwiseagewell.org.uk"

Are you concerned about your own or a loved one's drinking? Drink Wise Age Well can provide information, advice & support. 

Contact Drink Wise Age Well on 08003047034

PATIENT NOTICE- GP UPDATE 

It is with great sadness and regret that we advise that Dr Rhiannon Starks has decided to resign as a Partner of Wallingbrook.

Dr Clare Dawson joined the practice on 5 September and will take over the care of Dr Starks patients.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

The Statutory Sick Pay Regulations state that employers are required to accept self-certification notes (filled in by you) for the first 7 days of illness. All employers must comply with these regulations.

You only need a doctor's certificate during the first 7 days of illness if you wish to claim benefits other than statutory sick pay: for example, benefits under the private insurance scheme, or to take your pre-booked holiday as sick leave instead. In these circumstances we may make a charge. Please see our fees list for current prices for a private sickness certificate. Click on the link and choose Non-NHS Services tab. Our Services

NHS Certificates (Med3) are available for periods of illness greater than 7 days. To continue to claim statutory sick pay after the first week of illness you will need a doctor's certificate, which will be provided free of charge. To claim other benefits, such as those under private insurance scheme, you will need to bring the appropriate form for us to fill in.

Sick Notes or Medical Certificate Information Questions and Answers

Q. Do you need a doctor's certificate  in the first 7days of an illness?

No, illness that lasts less than one week are usually minor and self-limiting and you may not require a visit to a doctor. It can be difficult for your doctor to judge whether or not you are incapable of reporting for work in this situation and all the certificate really indicates is that you attended the surgery on a specific date complaining you had a minor illness. In general, The Department of Health and Social Security, employers, doctors and patients do not recommend that you attend your doctor for certification alone. Your GP is required to issue a certificate only if your absence from work through sickness lasts more than 7 days.

Q. What do you need?

For the first 4 days of any illness you do not require any form for certification. (It is for you to decide if you are fit for work).

For the next 3 days (including Saturdays and Sundays) you must fill in a self-certificate form, (SC2 which is available from your employer).

After the first 7 days you will need a doctor's certificate and will have to attend the doctor to get a Department of Social Security sick note either a 'Med3' or 'Med5'.

Q. What are private sick notes and do you need one?

Some employers or insurance schemes will ask you to provide a private sick note. The doctors may charge you a fee to provide you with a 'sick note'. Sick notes are usually not necessary for the first week of any illness.

 
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