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New Job Vacancy 

Patient Services Advisor

(37.5 hours per week - full or part time hours considered)

We are looking to recruit a Patient Services Advisor to join our friendly, forward thinking practice at our surgeries in Chulmleigh and Winkleigh, own transport essential.

We are looking for enthusiastic, conscientious team players who have a positive and friendly outlook.

Candidates must be able to deal with the public in a professional and approachable manner, have the ability to prioritise a busy workload and work efficiently in a busy environment. Knowledge of SystmOne would be an advantage.

Benefits include NHS pension scheme, and 27 days annual leave.

Disclosure and Barring Service Check

Posts are subject to Disclosure & Barring Service check (DBS)

Download the application pack and submit to: Lucy Harris, Practice Manager, Wallingbrook Health Group, Back Lane, Chulmleigh, Devon, EX18 7DL

Patient Services Advisor Job Description

Patient Services Advisor Person Specification

Patient Services Advisor Application Form

Closing Date: Monday 4th December 2017 12pm

Interviews: Friday 8th December 2017

National  Alcohol Awareness Week - November 13th - 19th 2017

"Do you know your limits? Contact Drink Wise Age Well on the number provided below to find out more or take our Drinks Checker Quiz at www.drinkwiseagewell.org.uk"

Are you concerned about your own or a loved one's drinking? Drink Wise Age Well can provide information, advice & support. 

Contact Drink Wise Age Well on 08003047034

PATIENT NOTICE- GP UPDATE 

It is with great sadness and regret that we advise that Dr Rhiannon Starks has decided to resign as a Partner of Wallingbrook.

Dr Clare Dawson joined the practice on 5 September and will take over the care of Dr Starks patients.

Patients who live outside of the practice areaPractice area

New arrangements introduced from January 2015 give people greater choice when choosing a GP practice. Patients may approach any GP practice, even if they live outside the practice area, to see if they will be accepted on to the patient list.

GP practices have always had the ability to accept patients who live outside their practice area. Regardless of distance from the practice, the practice would still provide a home visit if clinically necessary.

The new arrangements mean GP practices now have the option to register patients who live outside the practice area but without any obligation to provide home visits.

Out of area registration (with or without home visits) is voluntary for GP practices meaning patients may be refused because they live out of area.

If your application is considered the GP practice will only register you without home visits if it is clinically appropriate and practical in your individual case. To do this we may:

  • Ask you or the practice you are currently registered with questions about your heath to help decide whether to register you in this way
  • Ask you questions about why it is practical for you to attend this practice (for example, how many days during the week you would normally be able to attend)

If accepted, you will attend the practice and receive the full range of services provided as normal at the surgery. If you have an urgent care need and the surgery cannot help you at home we may ask you to call NHS 111 and they will put you in touch with a local service (this may be a face to face appointment with a local healthcare professional or a home visit where necessary).

We may decide that it is not in your best interests or practical for you to be registered in this way. In these circumstances we may offer you registration with home visits, for example if you live just outside the practice area or we may not register you and advise you should seek to register (or remain registered) with a more local practice.

If accepted but your health needs change we may review your registration to see if it would be more appropriate for you to be registered with a GP practice closer to your home.

This new arrangement only applies to GP practices and patients who live in England. For further information please visit the NHS Choices website.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website