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New Job Vacancy 

Patient Services Advisor

(37.5 hours per week - full or part time hours considered)

We are looking to recruit a Patient Services Advisor to join our friendly, forward thinking practice at our surgeries in Chulmleigh and Winkleigh, own transport essential.

We are looking for enthusiastic, conscientious team players who have a positive and friendly outlook.

Candidates must be able to deal with the public in a professional and approachable manner, have the ability to prioritise a busy workload and work efficiently in a busy environment. Knowledge of SystmOne would be an advantage.

Benefits include NHS pension scheme, and 27 days annual leave.

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Download the application pack and submit to: Lucy Harris, Practice Manager, Wallingbrook Health Group, Back Lane, Chulmleigh, Devon, EX18 7DL

Patient Services Advisor Job Description

Patient Services Advisor Person Specification

Patient Services Advisor Application Form

Closing Date: Monday 4th December 2017 12pm

Interviews: Friday 8th December 2017

National  Alcohol Awareness Week - November 13th - 19th 2017

"Do you know your limits? Contact Drink Wise Age Well on the number provided below to find out more or take our Drinks Checker Quiz at www.drinkwiseagewell.org.uk"

Are you concerned about your own or a loved one's drinking? Drink Wise Age Well can provide information, advice & support. 

Contact Drink Wise Age Well on 08003047034

PATIENT NOTICE- GP UPDATE 

It is with great sadness and regret that we advise that Dr Rhiannon Starks has decided to resign as a Partner of Wallingbrook.

Dr Clare Dawson joined the practice on 5 September and will take over the care of Dr Starks patients.

Practice Pharmacist - Karen Acott

Karen Acott is part of the clinical team, as practice pharmacist she is trained to work directly with patients. Karen has detailed knowledge about drugs and their effects, and because Karen has extensive experience with patients, she routinely prescribes medications and monitors patients. Among other tasks, Karen provides routine clinics at the surgery to address patient concerns, diagnosing potentially untreated minor illnesses/conditions, consults with the patient on the effects of the drugs, and to support patients with their prescribed drug regimes.

Historically, the fundamental role of pharmacists as a healthcare practitioner was to distribute drugs to doctors for medication that had been prescribed to patients. In more modern times, pharmacists advise patients and health care providers on the selection, dosages, interactions and side effects of medications and act as a learned intermediary between a prescriber and a patient. Pharmacists monitor the health and progress of patients to ensure the safe and effective use of medication.

More recently, some pharmacists have independent prescribing qualifications and are able to provide improved access to medicines. Many of these pharmacists are referred to as clinical/hospital pharmacists when they work in hospitals supporting consultant teams but are increasingly found in GP surgeries supporting the primary healthcare team, where they are commonly known as practice pharmacists or pharmacist practitioners (usually when they have prescribing rights).

At Wallingbrook, all patients are encouraged to speak to the pharmacist, Karen, who will be able to help with medication queries, shortage of medicines, medication reviews, discharge medication and chronic disease information. The pharmacist will always liaise with your GP directly if there are complex issues that require GP input and in some cases generate an appropriate appointment.

 
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