Repeat Prescriptions

Chulmleigh Dispensary Opening Times

Monday – Friday 8:30am – 1.00pm, 2.00pm - 6:00pm

Dispensing / Repeat Prescriptions

The practice dispenses medicine for all patients registered at Wallingbrook.

If you are taking regular medication the doctor will place these items on repeat, allowing you to re-order them when required.

Monthly Ordering System

To re-order your repeat medication we recommend you use our monthly ordering facility.

It is very simple to use. On picking up your monthly repeat simply reorder all you will require for the following month, we will then arrange a collection date (usually in 28 days' time) and provide you with a reminder card. Your medication will be ready to be collected on the date stated on the card at your preferred collection point. There is no need to contact us in advance to check.

Alternatively, you may either hand in your repeat slip at either surgery; place an order through our website (you must be registered for this service, see below for details) or place an order using our repeat prescription line. The medication will be sent to your preferred collection point.

To order your repeat prescriptions telephone 01769 580295.

Order Repeat Prescriptions Online

You are now able to order your repeat prescription medication from the comfort of your own home. To use this service you need to be registered with the online services.

• Already registered for online services or need to register, click on link and choose tab Online Services- Our Services

Dispensing Turnaround Times

Patients requesting repeat medication from Chulmleigh

Patients requesting repeat medication from Winkleigh

Paper Prescriptions

These are the green prescription sheets which do not include the medication and can be taken elsewhere for collection.

Please allow two full working days for paper prescriptions to be processed and remember to take to your choice of Pharmacy. 

Remote Delivery of Medicines

Medicines can also be collected from Dolton Post Office. Deliveries are made on Tuesdays and Thursdays so please allow a working week when ordering medication to be collected at these points.

Please note: items requiring refrigeration cannot be collected from post offices.

Remote delivery of medicines is governed by the Medicines Act 1968 and is only recommended for patients who are housebound or have difficulty in travelling to the main dispensary. All remote deliveries will need to be signed for on collection to ensure that we comply with the regulation.

Please note that when medicines leave any of the surgery’s premises and handed over to a third party, we have no further control over its destiny.

Hospital Prescriptions

If you have been given medication as a result of a hospital visit, whether as an outpatient or as a result of a stay, please bring letters detailing any addition to or change to medication to the surgery as soon as possible. In order for the GP to add this to your record and notify the dispensary we will need to allow a minimum of 10 working days before the medication can be re-ordered.

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and review date should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Obtaining Urgent Medication Outside Surgery Hours

If you urgently require medication when the surgery is closed, please call 111 for advice.  Alternatively you may be able to request this medicine from a pharmacy in an emergency, subject to certain conditions.  Click here to see Devon Pharmacy Opening times.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £8.80
• 12-month prepayment certificate (PPC): £104.00
• 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 12 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0300 330 1341
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS Choices Website

Practice Pharmacist - Karen Acott

Karen Acott is part of the clinical team, as practice pharmacist she is trained to work directly with patients. Karen has detailed knowledge about drugs and their effects, and because Karen has extensive experience with patients, she routinely prescribes medications and monitors patients. Among other tasks, Karen provides routine clinics at the surgery to address patient concerns, diagnosing potentially untreated minor illnesses/conditions, consults with the patient on the effects of the drugs, and to support patients with their prescribed drug regimes.

Historically, the fundamental role of pharmacists as a healthcare practitioner was to distribute drugs to doctors for medication that had been prescribed to patients. In more modern times, pharmacists advise patients and health care providers on the selection, dosages, interactions and side effects of medications and act as a learned intermediary between a prescriber and a patient. Pharmacists monitor the health and progress of patients to ensure the safe and effective use of medication.

More recently, some pharmacists have independent prescribing qualifications and are able to provide improved access to medicines. Many of these pharmacists are referred to as clinical/hospital pharmacists when they work in hospitals supporting consultant teams but are increasingly found in GP surgeries supporting the primary healthcare team, where they are commonly known as practice pharmacists or pharmacist practitioners (usually when they have prescribing rights).

At Wallingbrook, all patients are encouraged to speak to the pharmacist, Karen, who will be able to help with medication queries, shortage of medicines, medication reviews, discharge medication and chronic disease information. The pharmacist will always liaise with your GP directly if there are complex issues that require GP input and in some cases generate an appropriate appointment.

Working with Local Clinicians

In common with most medical practices in North & Mid Devon we work from a limited list or ‘formulary’ of drugs and dressings. Local hospital consultants work from the same formulary. Prescribing exclusively from this formulary means that we use drugs with which we are familiar and whose benefits, dose range and potential side effects are known to us.

Drugs are not excluded from the formulary on the basis of cost but new drugs are only introduced when they have been extensively tried and tested and proved to be effective and safe. Only under exceptional circumstances will we prescribe drugs not in the formulary, usually because of recommendation by a specialist.

As part of the NHS campaign towards generic prescribing, you may notice a difference in the shape or colour of your medication. The actual medicine is exactly the same, only the company that makes it has changed. If you have any worries about this, please contact dispensary on 01769 580295.

Local Pharmacy Opening Times

Other local pharmacies ready to help with your medication needs can be found in the links below.

North Devon Pharmacy May Bank Holiday Opening Hours

East Devon Pharmacy May Bank Holiday Opening Hours

Mid Devon Pharmacy May Bank Holiday Opening Hours

Exeter Pharmacy May Bank Holiday Opening Hours

North Devon pharmacy opening hours

Mid Devon pharmacy opening hours

Exeter pharmacy opening hours

Services shown on the Devon Pharmacy Rotas

General Medication Items

Items to have in your medicine cabinet.

Items to have in your first aid kit.

Paracetamol