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Noticeboard

Chulmleigh Dispensary Opening Hours from 06.04.2020

Following a couple of weeks of reduced Dispensary opening times we are now in a position to increase the opening hours.

From Monday 6 April 2020 our Dispensary will be open:

Monday to Friday - 8.30am to 1pm and 2pm to 6pm.

Please bear in mind staff are working through the high volume of incoming medication requests and queries.         We thank you for your support and understanding.

 

Coronavirus COVID-19 Advice

Check online at gov.uk and at nhs.uk for advice on the latest COVID-19 information before attending the practice.

 

Update to all patients – Coronavirus

Following the Governments announcement the practice would like to confirm the surgery opening times remain as normal, access to the surgery will be provided for pre-booked appointments only and a collection facility for prescriptions will be provided at each site.

  • To gain access for pre-booked appointments at Wallingbrook or Winkleigh Surgery, please knock on the door. Patients will not gain entry unless a pre-booked appointment has been made.
  • To collect a prescription at Wallingbrook or Winkleigh Surgery, please knock on the door and wait for a member of the team to assist.
  • To organise an appointment, please access wallingbrook.co.uk and complete an eConsult or telephone the surgery on 01769 580295

 

These measures have been taken to protect the patients and staff in an attempt to maintain services delivered to our community.

Thank you for your understanding.

Consult with you GP online using eConsult

eConsult is a platform that Wallingbrook Health Group provides to allow patients to consult with their own NHS GP simply by completing a quick online form. It helps our GPs to deliver better access to our registered NHS patients by providing a round-the-clock portal where patients can enter their symptoms and receive instant self-help advice, together with signposting to NHS 111, pharmacies and other healthcare services.

Click here to start your consultation or here for further information about the service.

 

 

Home Visits

Doctor's bag

The medical team covers a very rural area of about 100 square miles from Burrington in the North to Lapford in the South, Dolton in the West to Worlington in the East.

We care for over 6700 patients, 28% of whom are over 65. We think you will find that people who live in this area are friendly and welcoming, there are good neighbourhood support networks and there is a tradition of people helping each other out.

We hope that newcomers will want to continue this pattern and in an area where public transport is limited it is important that disabled and elderly residents can count on support from their neighbours and friends. We have over the years worked to provide a high standard of healthcare to this population and have been helped by the considerate attitude of our patients who appreciate that coming into the surgery when they are ill and avoiding the request for a home visit then we can save a huge amount of time (many visits take an hour door to door and in that time we can see up to 6 patients in the surgery).

The doctors and nursing team will willingly visit the truly housebound and terminally ill at home but we hope that those who can go to the dentist, hairdresser or optician will also come to see us. It is possible for patients to lie down in a side room while they wait to see a doctor or nurse or alternatively we can advise over the telephone without seeing you face to face for many problems.

In some areas there is a voluntary car scheme available to patients - Click Here for more information.

When the patient is not well enough to travel to the surgery, a request for a visit on the same day should be made before 11:00am, except in an emergency. Most common childhood ailments should be dealt with in the surgery and do not require a home visit.

If you can come to the surgery, but are feeling very unwell, please tell the patient service team who will see you are not kept waiting too long.

 
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